Our Eco Friendly Cleaning Rates
Eco Cleaning Independent Certified Housekeepers tailor your cleaning service to suit your specific needs. You set the priorities for your housekeeper. This is why we provide each of our customers with a customized estimate.
To request a free estimate, please call the office most conveniently located to you as listed on our contact page or use the form provided on our contact page. We will be happy to provide you with a prompt, customized estimate!
TERMS AND CONDITIONS
Service Estimates
Our personalized estimate will ALWAYS include any applicable discounts. Rates will be quoted per person per hour. Billing time commences once we enter your home. Typically teams sizes are 2 or 3 people. Eco Cleaning the reserves the exclusive right to select the team size based on the schedule and staffing requirements for the day in question.
All estimates are site unseen. The more accurately you can describe the size and condition of your home, the more accurately we will be able to estimate the actual cleaning time. PLEASE NOTE HOMES IN POOR CONDITION WILL TAKE LONGER. We will bill you for the actual time cleaned in 15 minute increments.
Cancellation & Minimum Charges
Eco Cleaning has a fee of $87 for a cancellation within one full business day of a scheduled appointment for any reason.
Eco Cleaning has a $87 minimum charge. This equates to 1.5 hours of cleaning for a group of two maids or 1 hour for a group of three. The team size DOES NOT affect the overall cost as Eco Cleaning prorates the billing time in quarter hour increments. A larger team works faster.
Arrival Times
Eco Cleaning has three arrival windows a day seven days a week. Eco Cleaning will arrive at some point during the following times: 8:00 am - 9:30 am; 10:00 am - 12:30 pm; 1:00 pm - 3:30 pm. Please note these ARE windows and not exact starting times.
Weekday & Weekend Rates
Weekend service is available at an additional hourly rate:
| Service Day | 20% Off New Customer Rate* | Standard Rate |
|---|---|---|
| Monday-Friday | $29/hr per maid | $36/hr per maid |
| Saturday | $32/hr per maid | $40/hr per maid |
| Sunday | $34/hr per maid | $42.50/hr per maid |
* 20% off first cleaning for new customers. |
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Regular Weekly, Bi-Weekly, Monthly Service
If you decide to commit to a regular weekly, bi-weekly or monthly schedule Eco Cleaning will always try to send out the same team each trip, however to due maid’s scheduled vacations, vehicle issues or illness we reserve the exclusive right to switch teams without prior notice.
Non-Standard Services
Please note for the maids any surfaces such as floors or cabinets that require non standard cleaning materials. The customer will need to provide aforementioned nonstandard cleaning materials in order for maids to clean the surfaces in question.
Eco Cleaning can provide laundry services, however we accept NO responsibility for items damaged during this process. Eco Cleaning would highly recommend that the customer remove all dry cleaning items from anything you would like laundered by Eco Cleaning prior to our arrival.
Guarantee & Refund Policy
Eco Cleaning has a 24 hour warranty from the completion of the cleaning project. If we have missed an area, damaged or broken an item, please call us within that timeframe and we would be more than happy to come out and re-clean the area in question, repair or replace the item at no additional charge.
Eco Cleaning does not give monetary refunds, we would prefer to fix the issue in question, and use it as a training opportunity for the maids. Complaints filed after 24 hours of the completion of the project fall outside the warranty period and unfortunately cannot be covered. Eco Cleaning will not be held liable for repair or replacement of items broken or damaged due to pre-existing wear and tear, incorrect installation, assembly or usage.
By authorizing Eco Cleaning Independent Certified Housekeepers to clean your home, you are agreeing in advance to our terms and conditions.
Eco Cleaning services are provided on a one-time, weekly, bi-monthly and monthly basis. We offer a discount for customers who commit to a weekly service schedule. If you must cancel your scheduled service, we require notice at least one business day in advance. If you have any questions, please don't hesitate to contact us! We're happy to help.
